Official Page
Contact Us
Official Customer Support, Safety Escalation & Grievance Desk
1. Platform & Legal Operator Details:
PinkRoad.in is proudly owned, managed, and operated by SATKAR FOUNDATION, a registered entity dedicated to providing safe, verified, and strictly platonic companionship services across India.
• Platform Name: PinkRoad.in
• Legal Operating Entity: SATKAR FOUNDATION
• Official Website: https://pinkroad.in
• Service Nature: 100% Platonic & Lawful Social Companionship Marketplace
2. Customer Support & General Inquiries:
For questions regarding companion bookings, Escrow payment confirmations, refunds, or partner registrations, our support team is available through the following channels:
• Official Support Email: [email protected]
• Helpline Number: +91 9671509931
• Operating Hours: Monday to Sunday, 9:00 AM – 9:00 PM (IST)
• Turnaround Time: We respond to all customer tickets within 12 to 24 hours.
3. 24/7 Real-Time Safety Desk & SOS Escalation:
User safety is our highest priority. If you are currently on an active companionship session and require urgent intervention:
• In-App Panic SOS: Tap the "Emergency 1-Touch Panic SOS" button on your active session screen to instantly transmit your live GPS coordinates to our safety desk.
• Priority Safety Email: [email protected] (Monitored 24/7).
4. Statutory Grievance Redressal Officer:
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our designated Grievance Officer are as follows:
• Designation: Legal & Grievance Redressal Officer
• Organisation: SATKAR FOUNDATION (PinkRoad.in)
• Grievance Email: [email protected] / [email protected]
• Redressal Timeline: Acknowledgement within 24 hours; complete resolution within 15 working days.
5. Google Play Store & Data Compliance:
• Privacy Policy: https://pinkroad.in/page/privacy
• Terms of Service: https://pinkroad.in/page/terms
• Account Deletion: https://pinkroad.in/page/delete-account
PinkRoad.in is proudly owned, managed, and operated by SATKAR FOUNDATION, a registered entity dedicated to providing safe, verified, and strictly platonic companionship services across India.
• Platform Name: PinkRoad.in
• Legal Operating Entity: SATKAR FOUNDATION
• Official Website: https://pinkroad.in
• Service Nature: 100% Platonic & Lawful Social Companionship Marketplace
2. Customer Support & General Inquiries:
For questions regarding companion bookings, Escrow payment confirmations, refunds, or partner registrations, our support team is available through the following channels:
• Official Support Email: [email protected]
• Helpline Number: +91 9671509931
• Operating Hours: Monday to Sunday, 9:00 AM – 9:00 PM (IST)
• Turnaround Time: We respond to all customer tickets within 12 to 24 hours.
3. 24/7 Real-Time Safety Desk & SOS Escalation:
User safety is our highest priority. If you are currently on an active companionship session and require urgent intervention:
• In-App Panic SOS: Tap the "Emergency 1-Touch Panic SOS" button on your active session screen to instantly transmit your live GPS coordinates to our safety desk.
• Priority Safety Email: [email protected] (Monitored 24/7).
4. Statutory Grievance Redressal Officer:
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our designated Grievance Officer are as follows:
• Designation: Legal & Grievance Redressal Officer
• Organisation: SATKAR FOUNDATION (PinkRoad.in)
• Grievance Email: [email protected] / [email protected]
• Redressal Timeline: Acknowledgement within 24 hours; complete resolution within 15 working days.
5. Google Play Store & Data Compliance:
• Privacy Policy: https://pinkroad.in/page/privacy
• Terms of Service: https://pinkroad.in/page/terms
• Account Deletion: https://pinkroad.in/page/delete-account
Last updated: Nov 10, 2026
← Return to Marketplace